Partially Degraded Service

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Welcome to Alvys' home for real-time updates on the status of our services. Stay informed about system performance, maintenance schedules, and any ongoing issues. We use this page to communicate important information and ensure you're always in the loop.

Uptime over the past 90 days. View historical uptime.
Driver App Operational
90 days ago
100.0 % uptime
Today
Web Portal (app.alvys.com) Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.96 % uptime
Today
EDI Platform Operational
90 days ago
99.99 % uptime
Today
External Integrations Operational
Twilio SMS Operational
Google Apps Maps Operational
Twilio MMS Operational
Core Infrastructure Degraded Performance
SendGrid API v3 Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Intercom Chats and Posts Operational
Cloudflare DNS Root Servers Degraded Performance
Cloudflare DNS Firewall Operational
Cloudflare API Shield Operational
Cloudflare Workers Operational
Main Website (alvys.com) Operational
90 days ago
100.0 % uptime
Today
Marketplace Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 5, 2026

No incidents reported today.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
app.alvys.com maintenance
Completed - The scheduled maintenance has been completed.
May 1, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 17:01 UTC
Scheduled - We will be upgrading infrastructure behind app.alvys.com. You don’t need to change anything on your side. Refresh the app if you experience any errors.
May 4, 15:30 UTC
Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
EDI Ingestion Delays
Resolved - From our monitoring stack we can confirm that the issue is resolved.
Apr 28, 16:25 UTC
Update - We are continuing to monitor for any further issues.
Apr 28, 15:46 UTC
Monitoring - EDI ingestion failed for five customer accounts in the US region due to unresolved dependencies after a recent code change removed connections to the legacy LoadTender component.

We identified the cause as a dependency injection resolution failure triggered by EDI ingestion requests. The problematic code change was rolled back at 15:39 UTC, restoring EDI ingestion functionality for affected customers.

AS2 traffic is operating normally again, and SFTP was not impacted due to retry policies. We are monitoring to ensure stability.
Apr 28, 15:46 UTC
Identified - We have identiifed an issue with delayed EDI tender ingestion.
Apr 28, 15:40 UTC
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Investigating service disruption
Resolved - This incident has been resolved we have identified the root cause to be related to a deployment an indexing change to our search cluster. The change was quickly identified and reverted. We apologize for any inconvenience this may have caused and appreciate your patience.
Apr 24, 19:39 UTC
Identified - We have identified the issue and restored access. We will continue to share updates as soon as they become available.
Apr 24, 19:20 UTC
Investigating - Alvys has detected a service degradation affecting Integrations Api for all users integrations. Our engineers are currently investigating the issue to determine the impact and root cause.

We will provide updates as soon as more information becomes available.
Apr 24, 19:17 UTC
Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

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