All Systems Operational

About This Site

Welcome to Alvys' home for real-time updates on the status of our services. Stay informed about system performance, maintenance schedules, and any ongoing issues. We use this page to communicate important information and ensure you're always in the loop.

Uptime over the past 90 days. View historical uptime.
Driver App Operational
Web Portal (app.alvys.com) Operational
API Operational
EDI Platform Operational
Core Infrastructure Operational
SendGrid API v3 Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Intercom Chats and Posts Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Firewall Operational
Cloudflare API Shield Operational
Cloudflare Workers Operational
Main Website (alvys.com) Operational
Marketplace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 9, 2026

alvys.com website down
Resolved - alvys.com was reachable but not rendering the application — users only saw a text message. Impact has been mitigated. Current evidence points to an issue with our external provider rather than an Alvys application fault. We are in monitoring and will continue to watch for recurrence.
Nov 9, 16:00 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Some users can't reach Alvys from office networks
Resolved - This incident has been resolved.
Oct 27, 15:29 UTC
Investigating - We're aware that some users can't open app.alvys.com from their office network. The page times out, and the browser shows an "ERR_TIMED_OUT" or "ERR_EMPTY_RESPONSE" error. Users can still reach Alvys from phones and from other networks.

This matches an ongoing issue our provider, Cloudflare, is working on: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew. According to Cloudflare, the problem happens when some third-party office firewalls inspect web traffic, mostly after a recent firmware update.

If you're affected:
- Use Alvys from a phone or a mobile hotspot for now.
- Ask your IT team or firewall vendor about the Cloudflare issue, or have them exclude app.alvys.com from HTTPS/SSL inspection.
- Contact Alvys Support if you need help. Your office's public IP address and firewall brand help us look into it faster.

We're following Cloudflare's progress and will post an update as soon as we have more information.
Oct 27, 13:32 UTC

Oct 26, 2026

No incidents reported.

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